CUSTOMER SERVICE

Contact us on tel.: +44 333 1559 855 Monday–Thursday 7.30–15.00 and Friday 7.30–14.00 or at e-mail info@stoffstil.co.uk, which we answer every working day.


CUSTOMER SERVICE WILL BE CLOSED ON THE FOLLOWING DATES DUE TO DANISH

Christmas Eve - December 24th
Christmas Day - December 25th
2nd Christmas Day - December 26th
New Year's Eve - 31 December
New Year's Day - January 1st


HOW TO SHOP WITH US:

The purchasing process at www.stoffstil.co.uk involves five steps.

1. Find the item(s) you want, add them to the basket, then proceed to the checkout.

2. Enter your personal details

3. Select shipping/payment method

4. Accept our Terms and Conditions of Sale

5. Check that all the details are correct on the order review page and approve the purchase


COMPLAINTS – TERMS AND CONDITIONS OF SALE

If you have returned an item that you no longer require or you wish to complain about, you will always be sent an e-mail when we receive the product.

The e-mail will inform you about the next steps in dealing with your cancellation/complaint. For further information about cancellation/complaints, please read our Terms and Conditions of Sale here.